USA Nanocoat warrants all of our nanocoating products to the original purchaser or end-user, that when applied and maintained as instructed, will perform as characterized and claimed. The product warranty does not cover misapplication or misuse of the product or application of the product to a surface that was not prepared following the application instructions. For proper application and use of our nanocoating products, refer to the manufacturer’s Product Data Sheets, Safety Data Sheets, and Application Guidelines provided on our website or included with your purchase. If any of our nanocoating products fail to perform in the manner represented, USA Nanocoat will provide a full refund to the original purchaser for any unopened items in the original manufacturer’s packaging. All of our nanocoating products are guaranteed, when applied and maintained as instructed, to never discolor, peel, flake, crack, or develop residual build-up.
Our nanocoating products are warranted for up to 15 years from the date of application; see the manufacturer’s Product Data Sheets for detailed warranty information on all of our nanocoating products.
This warranty is non-transferable.
60-Day Satisfaction Guarantee
Our air purifiers are the most sophisticated air purification systems on the market. These units are extremely durable, highly effective and offer superior performance using patented, NASA-inspired air purification technology. We ensure that all of our air purification units meet the absolute highest industry standards of quality, performance and durability. Our satisfaction guarantee is to make sure that every single customer is 100% completely satisfied with their purchase and the performance of our air purification systems.
Air Purifier Return Policy
If you are not completely satisfied with you purchase of your PCO air purification unit, you have 60 days from the date of shipment to request a full refund. You may return any of our air purification units in accordance with the terms below. The following conditions must be satisfied to qualify for a refund:
- All returns must be accompanied by a Return Authorization Number. You may request a Return Authorization Number by contacting our customer service team at support@USAnanocoat.com.
- Products must be returned to USA Nanocoat in good physical condition. Products must not be broken or physically damaged. All accessories originally included with your purchase must be included with your return.
- Customers are responsible for all shipping charges incurred for returned products. Shipping and handling costs are nonrefundable. Customers assume responsibility for the risk of loss or damage to the returned product(s) when shipping merchandise back to USA Nanocoat.
- USA Nanocoat retains the right to refuse acceptance of returned products that are not in good condition, broken, or physically damaged. USA Nanocoat retains the right to deduct the retail value of any missing parts and accessories originally included with your purchase from the refund amount.
The manufacturer warrants the new PCO units to be free from any defects in material and workmanship under normal use and service when operating and maintained in strict accordance with the manufacturer’s instructions for a period of 2 years from the date of receipt of equipment. Although the PCO cell requires periodic replacement, the cell is warranted for a one-year period from date of purchase.
Manufacturer’s obligation under this warranty is limited to repairing or replacing any part found to its satisfaction to be so defective. The manufacturer at its discretion may replace or exchange the defective unit up to 90 days from the date of purchase. Hereafter it will be need to be returned under a Returned Materials Authorization (RMA) for review and/or repair (if found defective). See wartenty Information sheet included with purchase of the product to obtain warranty services and return authorization number. This warranty does not cover parts damaged by decomposition from chemical action or wear caused by abrasive materials, nor does it cover damages resulting from misuse, abuse, or any other than its intended use, accident, neglect, or from improper operation, maintenance, installation, modification or adjustments.